Living & remote admin
Document Collection & Delivery
We collect, scan, store and deliver official documents while you are away.
For customers who are not in Hong Kong: we receive documents at our address, scan them to your dashboard the same day, hold originals securely and courier them to you on request.
What is included
- ✓Receipt and same-day scan of up to 5 items
- ✓Secure storage for 30 days
- ✓Packing and one courier dispatch; postage is charged separately at the carrier quote before sending
Not included
- —Postage (charged at cost, no mark-up); customs duties; legal responsibility for third-party contents
Documents you will need
- Passport bio page
Colour scan or photo, all four corners visible, valid for at least 6 months.
- Signed authorisation to receive documents on your behalf
We provide the template after payment.
Questions about this service
Can you open the envelopes?
Only with your written instruction, which you give per item in your dashboard.
Administrative assistance only. FastHK is not a government body and does not guarantee outcomes, timing or appointment availability.